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Privacy Policy for Lucky555

How Long Records Are Kept, Who Data Is Shared With and Your Rights to Access and Deletion.

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How Long Records Are Kept

Contact form records are retained only as long as necessary to resolve your enquiry, and are deleted promptly once the matter is closed. In no case are they kept beyond one year after the last communication. Server log data is stored for a rolling period of up to 90 days. After that, raw logs are automatically purged. Aggregated, anonymised statistics may be kept longer, but no personally identifiable data remains.

Who Data Is Shared With

We share your data only with analytics providers and hosting services that act strictly on our instructions. These partners process data solely to enable the site to function and be analysed for improvements. We never sell your personal information to any third party. No data is shared with advertisers, marketers, or other external entities. Your privacy is not traded for revenue.

Your Rights to Access and Deletion

You may request a copy of all personal data we hold about you at any time. Simply submit a request through the contact page, and we will provide the information in a clear, readable format within a reasonable period. If you wish for your data to be deleted, use the same contact page to make the request. We will erase all records we hold about you, except where required by Malaysian law to retain them for legitimate legal or regulatory reasons.

What We Collect and When

When you submit a contact form on this site, we collect the information you provide, such as your name, email address, and message. This occurs only when you voluntarily send us a query. Our web server automatically records technical data each time you visit. This includes your IP address, browser type and version, and the specific pages you view. No additional data is gathered without your interaction.

Why Each Type Is Held

Contact form submissions are held solely to respond to your enquiry, answer your question, or address a request you have made. We do not use this information for marketing unless you explicitly opt in. Server logs, including IP addresses and page views, are held to maintain the security and stability of the platform, diagnose technical faults, and analyse aggregate traffic patterns to improve the site's performance.

Cookies and Turning Them Off

This site uses cookies to store your session preferences and remember basic settings. These are functional cookies only; they do not track you across other websites or build a profile of your behaviour. If you disable cookies in your browser, you will still be able to access the lobby, but some features such as persistent login or language selection may not work as smoothly. No personalised experience is lost.

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